FAQ

Our offices are open from 8 am till 5:30 pm, local time.

Use the enquiry form on our website and receive a free offer without further obligations or call us:00800 800 70 800.

You can consult here our general contract and service conditions .

- Make, type and year of the motorhome.
- All data given on the windscreen such as manufacturer, 43R-nr., etc.
- Height and width of the windscreen.

Aways measure the screen as indicated below:

- Call us: 00800 800 70 800: our customer service will take your order, from 8 am to 5:30 pm, local time
- Fax us: +32 (0)57 21 89 95 or e-mail us: info@efkglass.com
- Send us the inquiry form on our website.

We only have an online catalogue.

For the most common windscreens we have the rubbers or profiles in stock, if requested they can be delivered at an extra cost.

Normally the windscreen is shipped the day after we received your order, a normal delivery term is approximately one week.

It is very important to check the packing and the windscreen to see if they are not damaged. A full check is required before signing the delivery form of the conveyor, to sign for good receipt implies that you agree with the delivery. We are not able to take further steps and claims if no remarks were written on the delivery form by the customer. If upon delivery the packing or windscreen is damaged, do not sign the delivery form, but mention the damage on the delivery form and notify us as soon as possible. We will then contact the transport agency at once and send you a new windscreen as soon as possible.

Our technical support service helps you with the most occurring problems. Contact: by phone +32 57 21 99 90, fax +32 (0)57 21 89 95 or e-mail info@efkglass.com.

Our technical staff has over 20 years of experience in assembling windows in busses, trains and motorhomes. Internal training guarantees the best quality of the assemblies done.

All our Visiguard windscreens are certified with the 43R- standards and thus meet the strictest European safety regulations.